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Privacy Policy

1. General provisions

At naltechnologies.com we are committed to ensuring confidentiality and protection of your personal data you provide to us, in our capacity as Controller of the personal data. This policy explains when and why we collect personal information (“personal information” and “personal data” are used as identical terms in this policy) about the people who visit our site and use our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may amend this policy at certain times, so please ensure that you are aware of the current privacy policy. By using our website and the services provided through it, you agree to be bound by this policy.

Any questions related to this policy may be sent by e-mail: [email protected]

2. About us

We are naltechnologies.com and we provide services, products or general information about our subject matter.

Our management address is in BULGARIA, at 17, Bulgaria Blvd., Plovdiv. When we use “we” and “us” and verbs in this form in the text below, we mean naltechnologies.com

3. How we collect personal information from you

We receive information about you when you use our website naltechnologies.com, for example when you send an inquiry for receiving an offer/information, or in the process when you request, order and use the services provided on the site.

4. What type of personal information we collect

We only collect basic personal data about you that do not include special categories of personal data (“sensitive data”).

The personal information we collect may include the name, address, e-mail address, telephone number, other data, required by the Accountancy Act and other laws, as well as information about which pages were visited and when.

5. Why we need your data

We need to know your personal data in order to provide you with the services offered through this website, within the framework of a contract between us in connection with their provision, as well as information you have requested or explicitly agreed to. We will not collect personal data that we do not need for the above purposes.

6. How your information is used

We may use your information to:

  • Provide the services you have requested, including processing your orders and fulfilling our obligations arising from the contractual relationship between us;
  • Provide new information directly related to the services you have requested;
  • Respond to inquiries and provide you with information you have requested, including assistance in resolving questions arising in connection with your inquiries;
  • We use re-marketing through trusted sites, including Google AdWords and Facebook;
  • Seek your opinions or comments about the services and products/trainings we provide;
  • Perform statistical analyses and other analyses to improve our services;
  • Ensure that your interests are preserved in connection with the use of our website or services;
  • To inform you about changes to the Terms and Conditions, the Privacy Policy or our services.

7. How long we keep your information

We keep your personal data only to the extent and for as long as it is necessary for the respective activity for which they are provided, or as long as is provided for in a contract between us, subject to the requirements and deadlines for this, provided for in the Accountancy Act, tax laws and other applicable legal acts in the Republic of Bulgaria.

The data you have provided for marketing purposes is kept until you notify us that you no longer wish to receive the relevant information from us.

After achieving the purposes of the processing of your personal data, we destroy them.

8. Who has access to your information

We will not sell, rent, or share your information with third parties for marketing purposes. We may transfer your information to third parties – service providers, subcontractors and other related organizations only for the purpose of performing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to provide the service and we have a contract with the relevant third party that requires him to keep your information and not use it for his or her direct marketing purposes.

We will not provide your information to third parties for their marketing purposes, unless you have requested it, or it is necessary by law, court order or to prevent fraud or other crime.

We work with various third party service providers to provide you with quality and reliable services. When you research for any of these services or purchase one, the relevant third party service provider will use your data to provide you with information and fulfil its obligations arising in this connection under contracts with them. In some cases, they will act as a data controller of your information, and therefore we recommend that you familiarize yourself with their privacy policy. These third party service providers will share your information with us and we will use it in accordance with this Privacy Policy.

The provision of your data to public authorities may be carried out only in the cases provided for by law and in a volume that does not exceed the purposes for which they were requested.

The Commission for Personal Data Protection exercises the legal control over the processing of personal data and we provide full access to the personal data registers kept by us under the legal conditions for this.

9. Where we process your data

All personal data that we process is processed in Bulgaria, but for hosting and maintenance purposes this information is located in Bulgaria. Third parties do not have access to your personal data, except where required by law.

10. In which cases we will contact you

You have a choice whether to receive information from us or not.

We may contact you freely when and to the extent necessary for the performance of the services you have requested, the obligations under a contract between us, to provide new information directly related to the services you have requested, in response to your request, for the purpose of preserving your interests in connection with the use of our site or services, or on the basis of a legal requirement. We have the right to send an email newsletter for updates from the site you have subscribed to with your email address.

We will not contact you for marketing purposes by e-mail, telephone, text messaging, or by post, unless you have given us your prior explicit consent or the communication is directly related to you and meets the requirements of the General Data Protection Regulation (Regulation (EU) 2016/679).

11. How you can access, correct or delete your personal data

You have the right to request from us at any time:

  • Access to your personal data collected in the process of providing and using the services, including: confirmation of whether we process your personal data, what categories they are, the purposes of such processing, and the recipients to whom the data are disclosed, as well as a message with a copy of your personal data that is being processed and their source;
  • correction of information you have provided to us when it has become incorrect or out of date, e.g. at your email address, and any other information;
  • deletion or blocking of your personal data when their processing does not comply with the requirements of the personal data Protection Act or the General Data Protection Regulation (Regulation (EU) 2016/679);
  • notification of this rectification, erasure or blocking of the third parties to whom your personal data has been disclosed, except where this is impossible or involves excessive effort.

The action you want to provide access, correction, deletion or blocking of personal data is carried out only in relation to your personal data. The execution is free of charge.

In order to request access, correction, deletion or blocking of your personal data that we process, you need to send us a written application containing:

  1. name, address and other data for identification of the natural person concerned;
  2. description of the request;
  3. preferred form for providing the information under 28, para 1;
  4. signature, date of submission of the application and address for correspondence.
  5. notarized power of attorney when submitted by an authorized person. The application can also be signed with an electronic signature.

The application is sent by email:[email protected]

We will comply with your request for access, correction, deletion or blocking within 14 days, subject to legal requirements and exceptions in this regard.

You will be notified of the decision to perform the requested action or the refusal to do so as required by law. The notification of this will be sent to you by post with a return receipt or can be received personally against a signature.

12. How you can file an objection or complaint against the processing of personal data

In the cases provided for by law, you have the right to:

  • Object to us against the processing of your personal data in the presence of a legal basis for this; where the objection is justified, the personal data of the data subject can no longer be processed;
  • Object to the processing of your personal data for direct marketing purposes;
  • To be notified before your personal data is first disclosed to third parties or used on your behalf for the purposes under the preceding paragraph of this Article, giving you the opportunity to object to such disclosure or use.

If you wish to make any complaint about how your data is processed, you can contact us at [email protected]. If you are not satisfied with our response or do not believe that we are processing your data in a lawful manner, you can contact the competent data protection authority – the Commission for personal data Protection.

Address: 2, Prof. Tsvetan Lazarov Blvd., Sofia 1592
tel.: 02/915 35 18, 02/915 35 15, 02/915 35 19, fax: 02/915 35 25
E-mail: [email protected]
Website: www.cpdp.bg

13. Available security measures to protect your information from loss, misuse or alteration

When you give us personal information, we take steps to ensure that it is handled securely. The website naltechnologies.com uses a secure communication protocol SSL certificate. HTTPS certifies the site and the corresponding web server on which it is uploaded. It also encrypts the connection between a client and a server two-way, which provides protection against eavesdropping, tampering or falsifying the content of the messages. In practice, this provides sufficient guarantees that the user connects to the correct site (not a fake copy), as well as ensures that the content of the messages between the user and the site cannot be read or altered by third parties. More information about HTTPS (https://bg.wikipedia.org/wiki/HTTPS)

Non-sensitive information (your e-mail address, etc.) is usually transmitted over the Internet, and therefore 100% security can never be guaranteed. In this regard, while we strive to protect your information, we cannot guarantee the security of information you submit to us, and you do so at your own risk. Once we receive your information, we make our best efforts to ensure its security on our systems.

14. Profiling

We will not use automated decision-making or profiling.

15. Use of cookies

Like many other websites, we also use cookies. Cookies are small packages of information sent by an organization to your computer to recognize you when you visit. They collect statistics about your browser actions. This allows us to track patterns of user traffic, as well as to develop statistical analyses of the use of the services, such as the time spent on the website and the pages that are visited most often. Cookies do not identify you as a person, and aggregated statistics do not include personal information. Cookies help us to improve the website and provide a better personalized service.

By agreeing to use this site and its services, you agree to the use of cookies, including Google Analytics cookies.

If you prefer not to receive cookies while browsing the Website or through HTML formatted emails, you can refuse them. For this purpose, you can set your Internet browser to warn before accepting a cookie or to refuse cookies when it alerts you to their presence You can usually find these settings in the Options menu or Preferences of your browser. To be aware of these settings, as well as for more detailed information, you can use the Help button in your browser menus.

16. Links to other sites

Our website may contain links to other websites operated by other organizations. This privacy policy applies only to our site, so we encourage you to read the privacy statements of the other websites you visit. We are not responsible for the security policy of other websites, even if you use links from our site to reach them.

In addition, if you have come to our website through a third party site, we cannot be responsible for the privacy policy and practices of the owners and administrators of that third party site and recommend that you check its privacy policy.

17. Transfer of personal information outside Europe

As part of the services we provide to you, the information you provide to us may be transferred to countries outside the European Union (“EU”). These countries may not have similar data protection laws as Bulgaria. By submitting your personal data, you consent to such transfer, storage, or processing. If we transfer your information outside the EU in this way, we will take appropriate security measures to ensure the protection of your personal information in accordance with this Privacy Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU to provide you with these services.

18. Revision of this policy

We review this policy regularly to ensure quality and lawful protection of your personal data. This policy was last updated in March 2018 and complies with the General Data Protection Regulation (Regulation (EU) 2016/679).